Tree of Strings is committed to fundraising in a way that is honest, respectful and responsible. We value the trust that supporters place in us and we aim to make giving a positive experience.
We will:
- be clear about who we are, what we do and how donations will be used
- treat all supporters with courtesy and respect
- never apply undue pressure, guilt or harassment to encourage donations
- protect your personal information and respect your privacy and communication preferences
- be transparent about how you can change or stop communications from us at any time
- handle donations safely and securely, using reputable payment providers
- keep accurate records and use funds responsibly
- follow relevant laws and good practice guidance for charitable fundraising
We will not:
- mislead or exaggerate the impact of a donation
- share or sell supporter data for marketing by other organisations
- contact you if you have asked us not to, except where required for administration (for example, a donation receipt)
If you have any questions, concerns or complaints about our fundraising, you can contact us at info@treeofstrings.org. We aim to respond promptly and use feedback to improve our fundraising practices.
Tree of Strings – Music at Plush Ltd
Email: info@treeofstrings.org
Postal address:
Marine House
151 Western Road
HAYWARDS HEATH
West Sussex
RH16 3LH